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Virginia's Cakes
cakes . café . bakery
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Do you offer cake tastings and consultations?Yes! Please call to make an appointment. We schedule appointments from 10 AM to 4:30 PM Tuesday through Friday. Saturday appointments will vary depending on our deliveries for that day. Please plan on staying for an hour to an hour and a half. Our consultations are free and we ask that you keep your party to a maximum of 4 people.
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What are your hours?We are open Monday through Friday from 10 AM to 6 PM. Saturday from 8 AM to 6 PM and closed on Sunday. We ONLY serve lunch from 11 AM to 3PM. You can pick up bakery items during all open hours.
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What happens if I need to cancel my order?If you need to cancel due to a natural disaster in our area then we completely understand and will hold your order as store credit for a later date. For any other reasons, we will refund your money minus a $10 processing fee or hold as store credit if cancelled 6 days or more BEFORE the event. If cancelled within 5 days of event only 50% store credit will be given. We DO NOT allow any changes to orders within 5 days of event. For weddings and bigger events, a full refund of the down payment will be given if canceled within 120 days of event. After 120 days only store credit will be given. We do not allow any changes 14 days prior to event.
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How much notice do you need for a cake custom cake order?We ask that you please give us 5-7 days notice for an order, especially if that order has anything sculpted or goes into great detail. We do tend to book up quicker around holidays and other special occasions such as graduations. We would ask that you try to get your order in 2 weeks or more in advance. We can sometimes do short notice orders if there is a week that we aren't to busy so please give a call just in case.
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When is payment due for custom orders?Payment is due in full at the time you place the order unless it is a event such as a wedding or Quinceanera, etc. In those cases with orders over $500, half payment will be due at the time of booking to hold your date and the balance due 2 weeks before your event.
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